Plug Outlet Jack hole, then YOU alone are responsible, NOT US. We do not carry outlet parts, so the machine will have to be replaced if you damage it in such a way. The PLUG-IN OUTLET holes in the main Console Unit are sensitive to abuse, so if you JAM or BEND the Array Plug Jack head or Wrist Cuff plug head "TOO HARD" into their respective outlet hole you can damage the Plug Outlet Hole making the Outlet Hole loose, or damage the sensitive contacts or wires inside the Outlet Hole itself which we are NOT responsible to cover under the one year warranty. So please be gentle with the plugs and the outlet they slide into.
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